No hidden fees ! If there is a fee - they include it right away. The pricing is very up front and transparent. We wanted an alcohol they didnt carry for our signature drink - Becky ordered it special for us for the big day ! She was a rock star. There were SO many options ! Becky was awesome in helping to figure out the amount of each option and helped customize the bar package to fit all our needs. It was jut as good at the wedding as it was for the tasting event. Now its March/April 2021 and the final wedding planning started ! The tasting event was wonderful - the food from CRAVE is delicious. Becky was super responsive and always answered every question in detail ! Becky and the Muse team were incredibly great about rescheduling due to COVID. Getting ready space, ceremony, cocktail hour, reception, dinner, dance all in one spot ? How could we go wrong ! Fast forward. Overall, strongly recommend Muse Event Center!!!! Read MoreĮy can pretty much customize everything ! We booked our wedding with Muse without even considering other venues. Lastly, Muse Event Center's venue rental price range was much more reasonable than many other comparable venues downtown which was another big factor for us when picking our venue. We also loved that Muse is walking distance from a few hotels and parking ramps which made it even more convenient for our guests. We had a late night walking taco bar that was a huge hit. Crave Catering was also amazing and the food was fantastic. We utilized the mezzanine for confetti cannons at the end of our ceremony as well and it was such a fun addition to be able to have. The main and upstairs bar areas are perfect for the cocktail hour while the main event space is being flipped and the mezzanine/balcony is beautiful.

We loved having the entire event in one location to make it convenient for our guests. Muse Event Center was perfect for our simple, modern and industrial wedding vibe and is a great space overall.

Our wedding day went so smoothly and we were very happy with our venue choice. Don't hesitate to give them a call to reserve a date for your special event, and make sure to ask for Becky! Read More We highly recommend working with The Muse & Crave Catering. All the entree selections at the stations were very yummy. A special shout out to the bartender who did an amazing job at creating the bride & groom's signature cocktail, 'purple rain.' We went with a food station set up which our guests loved. Cocktail hour went smoothly the servers & bartenders kept the appetizers & drinks flowing without long lines at the bar. When we entered the reception, it was magical how beautifully the Muse/Crave crew transformed the room.Ĭrave Catering did not disappoint and we highly recommend them. We were concerned about this initially, but the 90 minutes passed by quickly. to set up the reception after the ceremony because the same space is used for both the ceremony & reception. It offers plenty of space/levels to spread out during Covid times if you want to offer social-distancing options for guests. The Muse is a beautiful venue and setting for a wedding in the hip North Loop area. Read Moreĭ all our emails/phone calls in a timely manner.

This has been a very long and emotional situation of what should’ve been the happiest day of our lives. We refused to sign any type of NDA so I could help raise awareness to others regarding this awful venue staff. We had to accept, due to lawyer fees (and not to mention the emotional toll). I would never wish this experience on anyone. Please be warned - Muse Event Center and Crave are NOT to be trusted. We then had to hire a lawyer and drag on all the emotions only for them to offer us a few thousand dollars (much less than we had asked for back). To the point of taking weeks to respond to each email.Įven after they knew it was a total shit show because of their staff they did not reach out for 2 weeks after the wedding (about a small refund for a contractual agreement), never apologized or took responsibility for their actions. Becky was nice but REALLY bad at communication. Becky was our main contact throughout the whole planning, but the day of rehearsal, Becky emailed me and said Toni would be our main contact (little did we know would completely derail the day). I am unable to get into too many details – but generally – the bartenders were cold and unfriendly, the event manager constantly pulled us off the dance floor to complain about our guests and ask questions (even though I had hired a day of coordinator), missed a table completely for dinner and closed the bar 3 times.

Muse event center nye